A Sustainable Fire Service:
A Taxpayer Perspective on Owen Sound's Path to a Composite Model
For more than two decades, the cost of providing fire
protection in Owen Sound has risen far faster than population growth and, in
many years, inflation. We recently learned that firefighter wages and benefits
will soon total $5.5 million annually, placing growing pressure on this
community of only 21,612 residents. The recent arbitration decision—which also
awarded $1.55 million in retroactive compensation and required the City
to maintain its complement of 29 full-time firefighters—has brought a
long-standing challenge into sharper focus.
From a taxpayer’s standpoint, the question is no longer
whether change is needed, but how the City can achieve it responsibly while
maintaining public safety. The City’s four-year effort to persuade an arbitrator
that it could not afford the existing model was unlikely to succeed, given the
long history of Ontario interest arbitrators rejecting municipal
“ability-to-pay” arguments. Instead of relying on a legal strategy with
limited prospects, the City should have begun planning a gradual transition
toward a composite fire service years ago.
Many municipalities across Ontario operate composite fire
departments that combine career and paid‑on‑call firefighters. These systems
show that it is possible to maintain strong public safety outcomes while
improving financial sustainability. Moving forward will require disciplined
leadership, long-term planning, and a commitment to structural reform rather
than temporary fixes.
Increasingly, the answer appears to be no.
Based on the City’s audited financial statements—the most
accurate measure of actual spending—the cost of protective services rose from
$13.2 million in 2011 to $20.8 million in 2024, an increase of
57.4 percent. During the same period, Owen Sound’s population declined
slightly from 21,688 to 21,612 residents, a decrease of 0.4
percent.
As a result, the cost of protective services per resident
increased from approximately $607 in 2011 to $961 in 2024, a rise
of 58.3 percent. These costs will climb further once the most recent
arbitration award is fully implemented.
Audited financial statements are the only reliable measure of actual expenditures. Budgets reflect planned spending; audited statements reflect what taxpayers ultimately pay. Unfortunately, the City only releases these statements nearly two years after the year-end date, and its reporting does not separate police and fire costs, limiting the public’s ability to evaluate the cost of each service. Greater transparency through separate reporting would improve accountability and public understanding.
Ontario’s interest arbitration system is designed to
maintain compensation comparability among fire services across the province.
Arbitrators typically place significant weight on:
Municipal affordability arguments have historically faced
steep challenges. Unless a municipality is in severe financial distress,
arbitrators have been reluctant to allow compensation levels to diverge
significantly from comparable communities. Owen Sound’s reliance on an
affordability argument, therefore, faced major obstacles from the outset. The
eventual outcome—a retroactive award and increased ongoing compensation—was
predictable.
The lesson for taxpayers is clear: arbitration rarely produces structural change. Municipalities seeking long-term affordability must reform how services are delivered.
A composite fire service blends full-time and paid‑on‑call
firefighters to deliver emergency services cost‑effectively while maintaining
public safety. This model is widely used across Ontario and Canada, especially
in municipalities similar in size to Owen Sound.
•
Barrie reduced its full-time complement through
attrition while expanding a robust part-time roster.
•
Midland moved from a full-time model to a
composite service over a decade, lowering costs and improving flexibility.
•
St. Thomas implemented modern tiered medical
response protocols, reducing call volume and avoiding unnecessary staffing
increases.
•
Stratford adopted shared services and
civilianized non-emergency roles, reducing administrative overhead.
These municipalities did not wait for arbitration to solve
their problems. They acted early, built long-term plans, and implemented reforms
gradually and responsibly. Unlike Owen Sound, these communities recognize an
important reality:
Modern fire
departments respond to far fewer structure fires than they did decades ago. Much
of today's workload consists of medical assists, alarms, motor vehicle
collisions, and public service calls.
This changing risk profile allows many communities to
safely use a blended staffing model.
Transitioning to a composite model cannot happen overnight.
A successful shift would likely require five to ten years and should include the
following steps:
Phase 1: Independent Review (Years 1–2)
- Commission an independent fire services review
- Conduct a comprehensive community risk assessment
- Analyze call volumes, response times, and staffing needs
- Identify opportunities for alternative service delivery
Phase 2: Build Paid‑on‑Call Capacity (Years 2–4)
Phase 3: Attrition‑Based Reduction (Years 3–10)
Phase 4: Negotiate Structural Reform (Future Collective
Agreements)
Future negotiations should focus on:
Structural reform—not wage restraint—offers the best
opportunity for long‑term affordability.
This discussion is not a criticism of firefighters. They
perform essential and often dangerous work on behalf of the community. The issue
is ensuring that fire protection remains financially sustainable for future
generations. A service that becomes unaffordable ultimately pressures all other
municipal priorities, including infrastructure, recreation, housing, and
community services.
Public safety and fiscal responsibility are not competing
values. A well‑designed composite model aims to achieve both.
The recent arbitration decision was not a failure of
firefighters or of the arbitration system. It highlighted the limits of relying
on affordability arguments within a framework that places greater emphasis on
comparability and public safety.
The path forward is clear. Owen Sound must begin the
long-term work of transitioning toward a modern, evidence‑based composite fire
service. Other municipalities have shown that such transitions can be
implemented safely, gradually, and responsibly. With strong leadership,
transparent communication, and a commitment to fiscal sustainability, Owen Sound
can do the same.
Taxpayers deserve nothing less.
Download this Paper: Composite Fire Services
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